Smart Prompting Course | Info-Tech Academy Malaysia

Mode of Training:

Online/Classroom View Training location

Duration:

16 Hours (2-Day)

Tools covered in this course

ChatGPT

Claude AI

Google Gemini

Microsoft Copilot

OpenAI Tokenizer

Key Areas Covered in this AI Course

Demonstrate generative AI concepts

Apply prompt engineering techniques

Identify ethical risks and analyse bias in AI-generated content

Who is this course for?

Working Professionals
Business Owners & Managers
Students & Job Seekers
Existing AI Users Looking for Better Results
Anyone Interested in Using AI More Effectively

Why do Smart Prompting Skills Matter?

Generative AI is only as effective as the instructions it receives. Learning how to write clear and effective prompts allows you to unlock the full potential of AI tools for work, learning, and everyday tasks. Whether you're generating content, analysing information, solving problems, or brainstorming ideas, smart prompting helps you achieve better results faster, making AI a valuable partner in both professional and personal life.

Entry requirements

Fluent in English
Computer Savvy

What can you learn here?

Use AI to identify target customers and conduct fast, thorough customer research
Create personalised AI-assisted outreach messages that adapt tone to each customer profile
Apply prompt engineering techniques for sharper sales communication
Generate meeting summaries, action items, and sales reports automatically
Coordinate sales workflows and team collaboration with AI productivity tools
Handle customer objections with AI-assisted response strategies
Use AI for competitor comparison and contract analysis
Apply responsible AI practices in customer-facing work

What You Will Learn?

Generative AI Fundamentals

Understand How Generative AI & LLMs Work
Explore AI Capabilities, Limitations & Risks
Learn How AI Generates Responses

Smart Prompting Techniques

Create Clear & Effective Prompts
Apply Prompting Techniques for Better Results
Improve Accuracy & Quality of AI Outputs

Practical AI Applications

Use AI for Work, Research & Content Creation
Refine & Improve AI-Generated Responses
Identify Bias, Inaccuracies & Responsible AI Usage

Practical Hands-on Activities

Practical prompting exercises

Apply prompting frameworks

Real-world AI applications

Prompt Evaluation & Testing

Ethical AI discussions & case studies

Practical Skills You Can Apply Immediately

Write Better Prompts for AI Tools
Generate Higher-Quality Content & Reports
Improve Research & Information Gathering
Save Time on Repetitive Work Tasks
Evaluate AI Responses More Effectively
Use AI More Confidently & Responsibly

Course Schedule

Day 1

Fundamentals & Practical Prompting

Generative AI Fundamentals — underlying principles and core concepts
Discriminative vs generative models
Common prompting applications: summarise, evaluate, reason, infer, argue (hands-on practice)
Common prompting applications — continued hands-on practice

Day 2

Prompt Engineering & Ethical Use

Data quality and the model pipeline
Impact of prompt engineering on model outputs
Prompt frameworks
System prompts, guardrails, and hallucination control
Ethical considerations: model workings, training data, and societal impact
Bias and limitations in AI-generated content
Evaluating prompt variations and outputs

AI Smart Prompting Certificate

You will receive a certificate from Info-Tech Academy when you successfully complete the course.

Meet Your Trainers

Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Aidan has trained participants across the UAE, UK, USA, India, Hong Kong, Italy, Singapore, and South Africa — international experience that makes his training style adaptable and globally relevant.

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

How to Claim HRD Corp for This Training

We supply everything for your application and claim — programme ID, course outline, attendance records, invoices, and certificates — and guide you through any step if you get stuck.

Confirm eligibility

Your company must be an HRD Corp levy-registered employer (your HR or finance team will know)

Apply before training

Submit a pre-training application via the HRD Corp Employer Portal at least 2–3 weeks before your course date. We provide all the programme details you need.

Get approved & attend

Approval takes 5–10 working days. Then simply attend the training (minimum 80% attendance to qualify).

We handle your claim

HRD Corp pays the course fee directly from your levy account (no out-of-pocket). We prepare all the required documents. Any claimable allowances are reimbursed to your company, typically within 14–30 working days.

Generative AI Smart Prompting Course FAQs

How does this AI prompting course help with professional development?

This AI prompting course supports professional development by teaching you how to write clearer prompts, improve AI-generated results. These skills can help you save time, strengthen research and content creation, improve work quality and use AI more confidently in your role.

Will this program teach me how to become a prompt engineer?

Though this course teaches practical prompt engineering techniques, including how to create, refine, test and evaluate prompts for better AI results and provides a strong foundation in smart prompting, becoming a professional prompt engineer may require additional technical knowledge, advanced practice and relevant work experience in that sector.

How long is this AI Smart Prompting course for?

The Generative AI Smart Prompting course runs for 16 hours over 2 days.

What can I learn in this AI Smart Prompting course?

You will learn how generative AI and large language models work, how to write clear and effective prompts, and how to improve the accuracy and quality of AI-generated responses. The course also covers practical uses for work, research and content creation, such as evaluating bias, identifying inaccuracies and using AI responsibly.

What are the entry requirements for this course?

You should have at least one year of work experience in any sector, minimum level of reading, listening, speaking and writing skills, and basic proficiency in using computers and smartphones.

Can this Smart Prompting course be claimed by HRD Corp?

Yes, the Smart Prompting course by Info-Tech Academy Malaysia can be fully HRD Corp claimed.

What are the other AI related courses provided by Info-Tech Academy Malaysia?

Info-Tech Academy Malaysia also offers these AI-related courses:

AI for Beginners – 1 day
Effective Use of Generative AI Tools for Productivity Improvement – 2 days
Agentic AI with Claude Agent – 2 days
Adopting AI Tools to Enhance Digital Marketing Activities & Job Readiness – 2 days
Using AI Tools to Improve Sales Productivity & Job Performance – 2 days
Understand Generative AI Using ChatGPT – 2 days
Generative AI for Efficient Business Management – 1 day
Transform HR Management with Generative AI – 2 days
AI in Accounting and Finance – 2 days
Essential Office Skills with Digital Tools – 1 day