AI for Sales Course | Info-Tech Academy Malaysia

Mode of Training:

Online/Classroom View Training location

Duration:

16 Hours (2-Day)

Turn AI into your team's sales advantage

Key Modules Covered in our AI Sales Productivity Course

AI-Personalised Outreach

Prompt Engineering for Sales

Workflow & Meeting Automation

Objection Handling & Competitor Insights

Who is this course for?

Sales professionals and account managers who want to spend less time on admin and more time selling
Business development professionals looking to research prospects and personalise outreach at scale
Entrepreneurs and business owners running their own sales process
Customer-facing teams seeking to improve response speed and quality with AI-powered tools
Beginner-friendly — no programming knowledge required

Why These AI Skills Matter?

Sales performance comes down to speed, relevance, and follow-through — exactly where AI delivers the biggest gains. Teams that use AI well research prospects in minutes instead of hours, personalise every message, capture meeting actions automatically, and respond to objections with confidence.

Through hands-on activities based on real business scenarios, your team will learn to streamline daily sales tasks, strengthen customer engagement, and produce high-quality sales materials faster. The result: more time in front of customers, sharper conversations, and better sales performance — with responsible AI practices built in from the start.

Entry requirements

Fluent in English
Computer Savvy

What can you learn here?

Use AI to identify target customers and conduct fast, thorough customer research
Create personalised AI-assisted outreach messages that adapt tone to each customer profile
Apply prompt engineering techniques for sharper sales communication
Generate meeting summaries, action items, and sales reports automatically
Coordinate sales workflows and team collaboration with AI productivity tools
Handle customer objections with AI-assisted response strategies
Use AI for competitor comparison and contract analysis
Apply responsible AI practices in customer-facing work

Course Schedule

Day 1

AI-Powered Sales Communication & Productivity

Understanding Generative AI
Personalising Sales Messages Using AI
Prompt Engineering for Sales Communication
Introduction to AI Productivity Tools
Generating Meeting Summaries & Action Items

Day 2

Workflow, Objections & Competitive Edge

Improving Workflow & Collaboration with AI
Responsible Use of AI
Understanding Customer Objections in Sales
Using AI to Generate Sales Responses
Using AI for Competitor Comparison

Earn Your AI Sales Productivity Certificate

You will receive a certificate from Info-Tech Academy when you successfully complete the course.

Meet Your Trainers

Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Aidan has trained participants across the UAE, UK, USA, India, Hong Kong, Italy, Singapore, and South Africa — international experience that makes his training style adaptable and globally relevant.

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

How to Claim HRD Corp for This Training

We supply everything for your application and claim — programme ID, course outline, attendance records, invoices, and certificates — and guide you through any step if you get stuck.

Confirm eligibility

Your company must be an HRD Corp levy-registered employer (your HR or finance team will know)

Apply before training

Submit a pre-training application via the HRD Corp Employer Portal at least 2–3 weeks before your course date. We provide all the programme details you need.

Get approved & attend

Approval takes 5–10 working days. Then simply attend the training (minimum 80% attendance to qualify).

We handle your claim

HRD Corp pays the course fee directly from your levy account (no out-of-pocket). We prepare all the required documents. Any claimable allowances are reimbursed to your company, typically within 14–30 working days.

Sales AI Course FAQs

How does AI in sales course improve performance?

The AI in Sales course improves performance by helping sales teams work faster, reduce manual admin, research prospects quickly, personalise customer messages, and generate meeting summaries, action items and sales reports automatically.

What skills will I learn in this AI sales training program?

In this AI sales training program, you will learn skills such as AI-personalised outreach, prompt engineering for sales communication, prospect research, customer message personalisation, workflow automation, meeting summary generation, action item tracking and sales report creation. You will also learn how to handle customer objections with AI-assisted response strategies, compare competitors, improve sales collaboration, and apply responsible AI practices in customer-facing sales work.

Who should take AI sales training courses?

AI sales training courses are suitable for sales professionals, account managers and business development professionals who want to spend less time on admin and more time selling. It is also useful for entrepreneurs, business owners and customer-facing teams who want to improve prospect research, personalised outreach, response speed, objection handling and sales performance using AI tools.

What role does AI play in Sales?

AI plays a practical role in sales by helping teams research prospects faster, personalise outreach, automate workflows, generate meeting summaries, create sales reports and respond to customer objections more effectively.

What AI skills must sales professionals have?

Sales professionals should have AI skills such as AI-personalised outreach, prompt engineering for sales communication, prospect research, workflow automation, meeting summary creation and sales report generation. They should also know how to use AI for objection handling, competitor comparison, customer follow-ups and responsible AI use in customer-facing work – all these can be learnt / developed by our Sales AI course.

Is the AI for Sales course HRD Corp claimable?

Yes, the AI for Sales course provided by Info-Tech Academy Malaysia is fully HRD Corp claimable.