Claude Agentic AI Course | Info-Tech Academy Malaysia

Mode of Training:

Online/Classroom View Training location

Duration:

16 Hours (2-Day)

Build AI agents that work for your business

Key Modules Covered in our Agentic AI with Claude Course

Foundations of Agentic AI

Agent Design & Configuration

Building & Connecting Agents

Guardrails & Responsible Adoption

Who is this course for?

Business analysts, operations, and process specialists looking to automate multi-step workflows
IT and software professionals building practical AI agent solutions
Product managers and consultants identifying high-value AI use cases
Digital transformation practitioners ready to apply agentic AI in their roles
Beginner to intermediate — no advanced programming background required

Why These AI Skills Matter?

AI is shifting fast — from chatbots that answer questions to autonomous agents that plan, decide, and execute complex tasks on their own. Organisations that can build and govern these agents will automate the repetitive, multi-step work that slows teams down, freeing people for higher-value work.

This course takes your team from core concepts to real, working Claude Agents for everyday business needs — research, document handling, and data lookups — then connects them to tools and external systems to automate complex processes. Just as importantly, learners develop the judgement to run agents safely, applying guardrails, human-in-the-loop review, and monitoring so automation stays reliable and trustworthy. These are the skills behind responsible, scalable AI adoption at work.

Entry requirements

Fluent in English
Computer Savvy

What can you learn here?

Explain what agentic AI is and how Claude Agents differ from standard chatbots
Identify high-value business use cases where AI agents deliver measurable productivity gains
Design reliable agent workflows combining instructions, tools, memory, and data sources
Configure agent behaviour through effective prompting, roles, goals, and constraints
Build and test Claude Agents for research, document handling, and data lookups
Connect agents to tools, connectors, and external systems to automate multi-step processes
Apply guardrails, human-in-the-loop review, and monitoring for safe, reliable agents
Evaluate agent performance and plan a responsible, compliant rollout across your organisation

Course Schedule

Day 1

Foundations, Design & Configuration

Foundations of Agentic AI with Claude
Agent Architecture and Workflow Design
Prompting and Agent Configuration

Day 2

Building, Automating & Deploying

Building Claude Agents for Business Tasks
Tools, Connectors, Multi-Step Automation and Guardrails
Agent Evaluation and Responsible Adoption

Earn Your Agentic AI with Claude Certificate

You will receive a certificate from Info-Tech Academy when you successfully complete the course.

Meet Your Trainers

Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Aidan has trained participants across the UAE, UK, USA, India, Hong Kong, Italy, Singapore, and South Africa — international experience that makes his training style adaptable and globally relevant.

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

Elina Anwar

Over two years of hands-on HR experience gave Elina practical expertise in human resource management, workforce dynamics, and organizational development.

Ameer Aidan

Levianna

Levianna designs tailored, interactive programs that keep diverse audiences engaged — combining curriculum design expertise with hands-on tool knowledge to help trainees build practical skills.

How to Claim HRD Corp for This Training

We supply everything for your application and claim — programme ID, course outline, attendance records, invoices, and certificates — and guide you through any step if you get stuck.

Confirm eligibility

Your company must be an HRD Corp levy-registered employer (your HR or finance team will know)

Apply before training

Submit a pre-training application via the HRD Corp Employer Portal at least 2–3 weeks before your course date. We provide all the programme details you need.

Get approved & attend

Approval takes 5–10 working days. Then simply attend the training (minimum 80% attendance to qualify).

We handle your claim

HRD Corp pays the course fee directly from your levy account (no out-of-pocket). We prepare all the required documents. Any claimable allowances are reimbursed to your company, typically within 14–30 working days.

Agentic AI Course FAQs

What are the key benefits of this Agentic AI Course?

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This Agentic AI Course helps learners build practical Claude Agents that can plan, decide and complete multi-step business tasks with minimal supervision.

What tools and technologies does this course teach?

This course teaches learners how to work with Claude Agents, including how to design agent workflows, configure agent behaviour, connect agents to tools, connectors, data sources and external systems, and automate multi-step business tasks.

Who should take this Agentic AI Course?

This Agentic AI Course is suitable for business analysts, operations teams, process specialists, IT professionals, product managers, consultants and digital transformation teams who want to use AI agents for real business workflows. It is also suitable for beginners to intermediate learners, as the course does not require an advanced programming background.

Who should consider enrolling in this Agentic AI course?

This Agentic AI course is ideal for business analysts, operations teams, process specialists, IT professionals, product managers, consultants and digital transformation teams who want to use AI agents to automate real business tasks. It is also suitable for beginners to intermediate learners who want to understand Claude Agents without needing an advanced programming background.

Is this Agentic AI course HRD Corp claimable?

Yes, the Agentic AI course by Info-Tech Academy Malaysia is 100% HRD Corp claimable.